I don’t want your sympathy. Your empathy, however, is most welcome. Confused? Brene Brown explains in under 3 minutes.

Ever wondered what to say when someone is having a shit day… or a so far beyond a shitty day that you’re stuck for words entirely?

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Brené Brown, the shame and vulnerability researcher and TED talk celebrity, has a few suggestions about what NOT to say…  Take the three minutes to watch this video, brilliantly and whimsically animated by RSA Animate.

It’s revelatory. And it might just help the next time you think, woah, I don’t even know what to say right now…

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What is the best way to ease someone’s pain and suffering? In this beautifully animated RSA Short, Dr Brené Brown reminds us that we can only create a genuine empathic connection if we are brave enough to really get in touch with our own fragilities.

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